Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

All folders did not sync on new install

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i sfhowes

more options

Just installed Thunderbird and the sync did not get all my folders on my two email addresses. It did get some of the folders and I've confirmed they are in my host/web accounts. One account is a Shaw account and the other is a business account known as brian@charlesconsulting.ca. not sure how to force those folders to sync?

Just installed Thunderbird and the sync did not get all my folders on my two email addresses. It did get some of the folders and I've confirmed they are in my host/web accounts. One account is a Shaw account and the other is a business account known as brian@charlesconsulting.ca. not sure how to force those folders to sync?

Vahaolana nofidina

Right-click the account in the Folder Pane (pane with the accounts and folders), Subscribe, click Refresh, then see if you can Subscribe (check) the missing folders.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Right-click the account in the Folder Pane (pane with the accounts and folders), Subscribe, click Refresh, then see if you can Subscribe (check) the missing folders.