Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Safari shows complete web page, Firefox doesn't.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

Here's the page: https://science.news/2018-01-31-tide-laundry-pods-contain-over-700-chemicals-independent-lab-test-results-released.html. No user ID or password needed.

Firefox shows SOME of the elements of the page, but also quite a few placeholders instead of images. Safari shows ALL the elements of the page, as nearly as I can tell. This is on a MacBook. I noticed it after the last Firefox update. Any ideas? Cleared history and cookies - not effective.

Here's the page: https://science.news/2018-01-31-tide-laundry-pods-contain-over-700-chemicals-independent-lab-test-results-released.html. No user ID or password needed. Firefox shows SOME of the elements of the page, but also quite a few placeholders instead of images. Safari shows ALL the elements of the page, as nearly as I can tell. This is on a MacBook. I noticed it after the last Firefox update. Any ideas? Cleared history and cookies - not effective.

All Replies (1)

more options

If images are missing then check that you do not block images from some domains.

  • you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily

Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

Check "Tools -> Page Info -> Media" for blocked images

  • select the first image and use the cursor Down key to scroll through the list
  • if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain

You can check these preferences on the about:config page and make sure they have the default value.

  • permissions.default.image (1)
  • network.http.sendRefererHeader (2)

There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

See also: