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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I try reset master password by pressing enter, nothing happens, what am I missing?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

JNSSF
JNSSF
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I follow the link ( chrome://pippki/content/resetpassword.xul), press enter, and then nothing happens. It looks like a page is trying to open, but none does. So I can't change, reset, or do anything without annoying pop ups about the Master Password. Please help!

I follow the link ( chrome://pippki/content/resetpassword.xul), press enter, and then nothing happens. It looks like a page is trying to open, but none does. So I can't change, reset, or do anything without annoying pop ups about the Master Password. Please help!

Vahaolana nofidina

Try to rename/remove logins.json and key3.db in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Vahaolana Nofidina

Try to rename/remove logins.json and key3.db in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.