Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

copied profile does not work

  • 1 valiny
  • 3 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Zenos

more options

I copied my profile before restoring my computer...Windows 7... Now after loading Thunderbird, I copied the profile into a folder with the new default name, but it does not work. The old contents look completely different than the folders and files in the new profile folder. The old profile contained folders named Cache, Cache2, Cache.Trash, safebrowsing, and startupCache. What went wrong? Can I recover my data? Thanks, CJ

I copied my profile before restoring my computer...Windows 7... Now after loading Thunderbird, I copied the profile into a folder with the new default name, but it does not work. The old contents look completely different than the folders and files in the new profile folder. The old profile contained folders named Cache, Cache2, Cache.Trash, safebrowsing, and startupCache. What went wrong? Can I recover my data? Thanks, CJ

All Replies (1)

more options

On Windows, there are profile files in two places, some under Local and the rest under Roaming. You need those in Roaming but I fear those files you name came from Local.