Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

No prompt for password change after "Enter Credentials" dialog box

  • 2 valiny
  • 20 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i NGneedshelp

more options

Hi, I have recently changed my password for my Gmail account which I access though Tbird using imap. I have removed all previously saved passwords. When I click "Get messages" to initiate the new sign in, I get the "Enter Credentials" Dialog for my gmail account but once I click the "Next" button nothing happens and I eventually get a server timeout response. I am running Windows Firewall, and when I turn this off I still have no joy.

Hi, I have recently changed my password for my Gmail account which I access though Tbird using imap. I have removed all previously saved passwords. When I click "Get messages" to initiate the new sign in, I get the "Enter Credentials" Dialog for my gmail account but once I click the "Next" button nothing happens and I eventually get a server timeout response. I am running Windows Firewall, and when I turn this off I still have no joy.

Vahaolana nofidina

All Replies (2)

more options

Vahaolana Nofidina

Update to version 52.1. It fixes this issue. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

more options

Brilliant worked at treat. Thanks.