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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 2 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i kkanyi

kkanyi
kkanyi
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Firefox updated recently and has crashed since then... haven't been able to open it, even in safe mode. Crash ID: bp-7c1301fe-d530-4700-9da0-651f02170202

Firefox updated recently and has crashed since then... haven't been able to open it, even in safe mode. Crash ID: bp-7c1301fe-d530-4700-9da0-651f02170202

Vahaolana nofidina

hi kkanyi, your crash report shows that you have both kaspersky and symantec antivirus products installed on your device. there is probably a conflict between those two...

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

philipp
philipp
  • Moderator
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Vahaolana Nofidina

hi kkanyi, your crash report shows that you have both kaspersky and symantec antivirus products installed on your device. there is probably a conflict between those two...

kkanyi
kkanyi Tompon'ny fanontaniana
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Thanks phillipp!!! There was indeed a conflict with one of the antivirus software; took it out and Firefox started without an issue.