Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Adblock Plus keeps being disabled

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i FredMcD

Juliadlf
Juliadlf
more options

I have Adblock Plus installed on my PC Windows 10 for many months. I'm on the latest version of Firefox 45.0.1. Over the past week I keep getting a message to allow installation of Adblock Plus updated version 2.7.2. I check the box to allow update but I noticed it keeps getting disabled. I have to keep going in and enabling it. I checked the Adblock Plus version I have installed and it is 2.7.2.

Why does this keep happening? Thanks for the help.

I have Adblock Plus installed on my PC Windows 10 for many months. I'm on the latest version of Firefox 45.0.1. Over the past week I keep getting a message to allow installation of Adblock Plus updated version 2.7.2. I check the box to allow update but I noticed it keeps getting disabled. I have to keep going in and enabling it. I checked the Adblock Plus version I have installed and it is 2.7.2. Why does this keep happening? Thanks for the help.

All Replies (1)

FredMcD
FredMcD
more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

If you still have problems, please contact their support site; Adblock Plus Homepage {web link}