Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How do I get sync working after reinstall on android?

  • 2 valiny
  • 13 manana an'ity olana ity
  • 24 views
  • Valiny farany nomen'i Nchad

Nchad
Nchad
more options

I have been able to sync bookmarks across Windows devices and Android but recently had to reinstall Firefox on the Android device and now it will not sync. In settings the account seems correct and says it is syncing but nothing is actually being synchronised to or from the Android device.

I have been able to sync bookmarks across Windows devices and Android but recently had to reinstall Firefox on the Android device and now it will not sync. In settings the account seems correct and says it is syncing but nothing is actually being synchronised to or from the Android device.

Vahaolana nofidina

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

guigs
guigs
more options

Vahaolana Nofidina

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

Nchad
Nchad Tompon'ny fanontaniana
more options

All seems to be working now, as I had reinstalled on the android device that had updated to the new version of Sync and the Windows devices still had the older version. It needed a manual update to the new version on the Windows devices to get it working. I hadn't realised that Sync had to be manually updated on Firefox for Windows.