Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Attempts to download wmp for Firefox are unsuccessful

more options

When I was unable to play a video on Discovery Education, I was prompted to update the wmp Firefox plugin. I clicked on the links, downloading the file and then running install, but it doesn't appear to be downloaded as I still can't play the video and there is no version of wmp listed under Tools, Plug ins.

When I was unable to play a video on Discovery Education, I was prompted to update the wmp Firefox plugin. I clicked on the links, downloading the file and then running install, but it doesn't appear to be downloaded as I still can't play the video and there is no version of wmp listed under Tools, Plug ins.

Chosen solution

hello, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

more options

Chosen Solution

hello, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

more options

That solved the problem. Thanks so much for your help!

more options

I have done all that, but still cannot play videos on websites. e.g trying to play a video on the Manchester City website or similar on Daily Mail, will not work.