Firefox crash every couples of minute or so
My firefox dont stop to crash for the past few day, I'm pretty sure that is the Flash player that make it crash. But I already uninstall the flash player and that did not stop to make it crash. IT disable now, but i need flash. Can you help me?
bp-e43ff22d-b55c-4a62-8989-a61672130513 12/05/2013 10:02 PM bp-01356f54-8301-4982-9769-7402b2130513 12/05/2013 9:28 PM bp-381ca74f-4c25-4702-aee6-4fba52130512 12/05/2013 9:29 AM bp-5ab634ce-fc9c-4f41-91d8-a98ec2130512 12/05/2013 9:12 AM bp-83d74169-08bc-4fd8-8efb-0f4c22130512 12/05/2013 9:09 AM
Modified by cor-el
All Replies (6)
Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?
Two of your crash reports mention/seem related to graphics. Could you try disabling Firefox's use of hardware acceleration for graphics? Driver updates can trigger new problems with this part of the program. This is one of the things disabled in Safe Mode, so if Safe Mode helps, definitely try this.
You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
orange Firefox button (or Tools menu) > Options > Advanced
On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
If you restart Firefox, is the issue resolved (or at least improved)?
Modified by jscher2000 - Support Volunteer
One of your crash reports links to a bug related to the PDF Viewer introduced in Firefox 19. Could you disable it as described in this article: View PDF files using Firefox’s built-in viewer.
I have try the safe mode, but still crash. IT faster with the hardware acceleration uncheck, but firefox still shutdown
here my last crash report bp-8d3028ec-aa33-4907-b239-00f252130514 bp-16db84d4-461b-4d82-9603-52b752130514
I gonna reset firefox to see if it will help. Thank you very much for your help!
bp-fb782b31-6242-45c4-9578-a66ad2130514
the Last one with the reset done, and after disable PDF viewer and uncheck hardware acceleration. Firefox crash two time but got only 1 crash report.
I wan't able to draw any useful conclusions from the crash reports; perhaps someone else can.
If you think Flash is the problem, could you try the FlashBlock extension? It prevents Flash from running on a page or site until you approve it.
https://addons.mozilla.org/firefox/addon/flashblock/
Also, Firefox 21 released today. On the off chance that the crashes are related to a bug that was fixed, you might try updating.