Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not load or open. ver 16.0? up date. running Win7 pro. Other Browsers OK - Chrome - Explorer

  • 1 reply
  • 2 have this problem
  • 7 views
  • Paskiausią atsakymą parašė cor-el

more options

Firefox has stopped opening after an update. It worked the night before, and than, in the AM - no open or load - nothing. The other browsers work fine - Chrome and Explorer. I did a delete and reload - nothing, plus all the normal computer checking crap - still nothing. Whew??

Firefox has stopped opening after an update. It worked the night before, and than, in the AM - no open or load - nothing. The other browsers work fine - Chrome and Explorer. I did a delete and reload - nothing, plus all the normal computer checking crap - still nothing. Whew??

All Replies (1)

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: