Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on a PDF file I can't open it.

  • 4 replies
  • 8 have this problem
  • 10 views
  • Paskiausią atsakymą parašė GlennOster

more options

When I attempt to open a PDF file I receive a message "Adobe Acrobat/Reader can not be used to view PDF files in a web browser." I have Adobe Reader 9+ installed that presumably opens PDF files. Is there a way to work around this problem or must I purchase Adobe Acrobat? I noticed your assumptions about my computer. I do use Windows 7 and I assume I have the latest Mozilla Firefox version, but I don't know about any of the other assumptions.

When I attempt to open a PDF file I receive a message "Adobe Acrobat/Reader can not be used to view PDF files in a web browser." I have Adobe Reader 9+ installed that presumably opens PDF files. Is there a way to work around this problem or must I purchase Adobe Acrobat? I noticed your assumptions about my computer. I do use Windows 7 and I assume I have the latest Mozilla Firefox version, but I don't know about any of the other assumptions.

All Replies (4)

more options

Hi,

You can try PDF Viewer after disabling the Adobe PDF plugin in Tools (Alt + T) > Add-ons > Plugins.

Customizing Firefox

more options

Hi GlennOster

try to update Adobe PDF plugin to latest (10.1.4.38) and check it again

also you can try to Re-initializing the plugins database to see if this solve the problem


thank you

more options

Thanks for your suggestions, but disabling the Adobe PDF plug in and downloading PDF viewer did not work. Still could not open a PDF file from a website. I tried the profile route, but the profiles I believe you meant did not appear.

more options

Another person suggested this approach, but no profile seemed to match his suggestion. Thanks.