Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to validate a Credit Card transaction

  • 4 replies
  • 2 have this problem
  • 4 views
  • Paskiausią atsakymą parašė taylorah

more options

when making an online purchase and paying by credit card, the credit card site prompts for additional verification information. When I enter this, instead of entering the verification process, Firefox returns me to the merchant log in page. I have experienced this on two merchant separate sites and have had to re-enter and complete the purchase using Opera.

when making an online purchase and paying by credit card, the credit card site prompts for additional verification information. When I enter this, instead of entering the verification process, Firefox returns me to the merchant log in page. I have experienced this on two merchant separate sites and have had to re-enter and complete the purchase using Opera.

All Replies (4)

more options

Banking institutions don't support BETA versions of any browser. Firefox 5.0 is slated for release at the earliest on June 21.

Install the current version which is 4.0.1 in order to use it for financial transactions.

Modified by Xircal

more options

Thanks, but what a disappointment! I thought you were at release stage, but it would be nice to know the problem was recognised and in hand.

Cheers Alan

more options

You could use the Feedback button (or link on the Help menu) to report it just in case the developers aren't aware of the issue.

more options

Thanks. Will do.

Alan