We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on the "Open a new tab" button, nothing is happening. I've checked my settings but everything is fine, what's wrong?

  • 3 replies
  • 5 have this problem
  • 1 view
  • Paskiausią atsakymą parašė TonyE

more options

Just a couple days ago all of a sudden the "Open a new tab" button wasn't working and even going into "file" and then "open new tab" it doesn't open a new tab. I have to go into my bookmarks and right click "open in new tab" for any new tab to open. I've checked my settings and nothing is there about it. Is there anything that I can do to fix it?

Just a couple days ago all of a sudden the "Open a new tab" button wasn't working and even going into "file" and then "open new tab" it doesn't open a new tab. I have to go into my bookmarks and right click "open in new tab" for any new tab to open. I've checked my settings and nothing is there about it. Is there anything that I can do to fix it?

Chosen solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (3)

more options

Chosen Solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

more options

Thank you so much! ^^ It worked!

more options

You're welcome