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No e-mail content visible after installation of version 128.0b

  • 4 replies
  • 1 has this problem
  • 15 views
  • Paskiausią atsakymą parašė Wayne Mery

planabuild
planabuild
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Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all.

Emails in the Drafts and Sent areas were unaffected.

Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021.

I have re-indexed the Inbox with no improvement.

The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all. Emails in the Drafts and Sent areas were unaffected. Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021. I have re-indexed the Inbox with no improvement. The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.

All Replies (4)

david
david
  • Top 10 Contributor
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Please keep in mind that the beta can have bugs. The opening message is"WARNING: Beta can be unstable, and there is potential to lose data."

planabuild
planabuild Klausimą uždavęs asmuo
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I am well aware that it is a beta release but for the benefit of all users the fault still needs fixing if it is a bug in the system - rather than a loss of data during the update process. All the e-mail headers are stiil in the file.

Is the content kept separatly from the headers ? - if so is there a back up file created during the system update process ?

It seems strange that it only affects a range of e-mail content and not everything in the file.

david
david
  • Top 10 Contributor
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Is this an IMAP account? If so, try File>offline>download

Wayne Mery
Wayne Mery
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planabuild, Same problem after Help > Troubleshoot Mode?