Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Picture navigation/magnification not working on EBay listings

  • 2 replies
  • 1 has this problem
  • 15 views
  • Paskiausią atsakymą parašė FredMcD

more options

Most EBay listings have several pictures. One is presented full-size in an image viewing frame, and the others are presented as thumbnails. The way it is supposed to work (and did until recently, and still does on Chrome) is that when you hover within the full-size picture you get a magnified view of the image in an overlay. And when you hover within a thumbnail, that image is swapped into the full-size image viewing frame. But Firefox now doesn't work that way for me. There is no magnification when hovering within the full-size image. And their is no presentation of different full-size images as I hover in the thumbnails. I've tried turning off Enhanced Tracking Protection for EBay, but the same behavior persists. Ideas?

Most EBay listings have several pictures. One is presented full-size in an image viewing frame, and the others are presented as thumbnails. The way it is supposed to work (and did until recently, and still does on Chrome) is that when you hover within the full-size picture you get a magnified view of the image in an overlay. And when you hover within a thumbnail, that image is swapped into the full-size image viewing frame. But Firefox now doesn't work that way for me. There is no magnification when hovering within the full-size image. And their is no presentation of different full-size images as I hover in the thumbnails. I've tried turning off Enhanced Tracking Protection for EBay, but the same behavior persists. Ideas?

All Replies (2)

more options

Steps to replicate please. Show the issue in Firefox and another browser.

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.