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Firefox no longer displays chess.com pages properly

  • 2 replies
  • 1 has this problem
  • 52 views
  • Paskiausią atsakymą parašė rpdickinson.me

rpdickinson.me
rpdickinson.me
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Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!
Pridėtos ekrano nuotraukos

Chosen solution

Hello, The site is working properly with me. I don't know why are you facing this issue. Clear cache and browser history and then make a try.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

Naheed
Naheed
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Chosen Solution

Hello, The site is working properly with me. I don't know why are you facing this issue. Clear cache and browser history and then make a try.

rpdickinson.me
rpdickinson.me Klausimą uždavęs asmuo
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Well, this is weird and strange, as I have done this again and it has worked now. chess.com pages seem to be displaying fine again, so I will keep a close eye on this & hope it is a long time permanent fix. I wonder why it didn't work when I tried it before, but am glad it has worked after trying again! Thanks for your help.

Modified by rpdickinson.me

rpdickinson.me
rpdickinson.me Klausimą uždavęs asmuo
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Well, this fix has not lasted long! Today I again have chess.com pages not loading fully in Firefox!! Do I have to clear cache & data again? I do not know?! I just know something is wrong here. If anyone knows why this has started again after clearing cache & data yesterday, please let me know. Grateful for more advice thanks

EDIT: Clearing cache & history from History tab on browser menu does not work, while clearing data from Options>PrivacySecurity>ClearData does work. However I do not want to be doing this clearing action everyday I use chess.com! Why & how is this happening & how can I fix it permanently?

Modified by rpdickinson.me