Ventana privada mantiene informacion de cookies

3 replies
1 has this problem
19 views
Paskiausią atsakymą parašė alex_mayorga

Prieš 5 metus

2019-09-23 06:11

Estimados, verifique si estoy navegando y note que al abrir una nueva ventana privada mantiene cookies de la web https://autogestion.personal.com.ar/MiCuenta/inicio-facturacion

Copio logs {

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 6.1",
   "version": "69.0.1",
   "buildID": "20190917135527",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/69.0.1/WINNT/es-AR/",
   "numTotalWindows": 4,
   "numRemoteWindows": 4,
   "launcherProcessState": 0,
   "remoteAutoStart": true,
   "autoStartStatus": 1,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "processes": {
   "remoteTypes": {
     "web": 8,
     "extension": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "modifiedPreferences": {
   "accessibility.typeaheadfind.flashBar": 0,
   "browser.cache.disk.amount_written": 391402,
   "browser.cache.disk.capacity": 1048576,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.disk.hashstats_reported": 1,
   "browser.cache.disk.telemetry_report_ID": 2,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20190917135527",
   "browser.startup.homepage_override.buildID": "20190917135527",
   "browser.startup.homepage_override.mstone": "69.0.1",
   "browser.urlbar.placeholderName": "Google",
   "dom.push.userAgentID": "a56bfffc36584c5abd7892359516d386",
   "extensions.lastAppVersion": "69.0.1",
   "gfx.blacklist.direct2d": 3,
   "gfx.blacklist.direct2d.failureid": "FEATURE_FAILURE_DL_BLACKLIST_g984",
   "idle.lastDailyNotification": 1569241498,
   "layers.mlgpu.sanity-test-failed": false,
   "media.gmp-gmpopenh264.abi": "x86_64-msvc-x64",
   "media.gmp-gmpopenh264.lastUpdate": 1568119358,
   "media.gmp-gmpopenh264.version": "1.8.1",
   "media.gmp-manager.buildID": "20190917135527",
   "media.gmp-manager.lastCheck": 1569241005,
   "media.gmp-widevinecdm.abi": "x86_64-msvc-x64",
   "media.gmp-widevinecdm.lastUpdate": 1568119359,
   "media.gmp-widevinecdm.version": "4.10.1440.19",
   "media.gmp.storage.version.observed": 1,
   "media.hardware-video-decoding.failed": false,
   "network.predictor.cleaned-up": true,
   "places.database.lastMaintenance": 1568731564,
   "places.history.expiration.transient_current_max_pages": 112348,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.pending": "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]",
   "security.sandbox.content.tempDirSuffix": "{34bf70f2-30bb-440b-9f89-9d1d96688c9c}",
   "security.sandbox.plugin.tempDirSuffix": "{2430998b-0b0a-49f4-be0e-0f7dfa7e5872}",
   "signon.importedFromSqlite": true,
   "storage.vacuum.last.index": 1,
   "storage.vacuum.last.places.sqlite": 1568120467
 },
 "lockedPreferences": {},
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     {
       "name": "Speakers (Plantronics .Audio 628 USB)",
       "groupId": "USB\\VID_047F&PID_C012&MI_00\\7&160c38e8&0&0000",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Speakers (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     }
   ],
   "audioInputDevices": [
     {
       "name": "Microphone (Plantronics .Audio 628 USB)",
       "groupId": "USB\\VID_047F&PID_C012&MI_00\\7&160c38e8&0&0000",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Rear Blue In (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microphone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Line In (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microphone (Plantronics .Audio 628 USB)",
       "groupId": "USB\\VID_047F&PID_C012&MI_00\\7&160c38e8&0&0000",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Stereo Mix (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microphone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     }
   ]
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": true,
   "instantiator": ""
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.21",
     "version": "4.21"
   },
   "NSS": {
     "minVersion": "3.45",
     "version": "3.45"
   },
   "NSSUTIL": {
     "minVersion": "3.45",
     "version": "3.45"
   },
   "NSSSSL": {
     "minVersion": "3.45",
     "version": "3.45"
   },
   "NSSSMIME": {
     "minVersion": "3.45",
     "version": "3.45"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "es-AR"
     ],
     "available": [
       "es-AR",
       "en-US"
     ],
     "supported": [
       "es-AR",
       "en-US"
     ],
     "regionalPrefs": [
       "es-AR",
       "en-US"
     ],
     "defaultLocale": "es-AR"
   },
   "osPrefs": {
     "systemLocales": [
       "en-US"
     ],
     "regionalPrefsLocales": [
       "en-US"
     ]
   }
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "sandbox": {
   "contentSandboxLevel": 5,
   "effectiveContentSandboxLevel": 5
 },
 "graphics": {
   "numTotalWindows": 4,
   "numAcceleratedWindows": 4,
   "windowLayerManagerType": "Direct3D 11",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": true,
   "adapterDescription": "Intel(R) HD Graphics Family",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0102",
   "adapterSubsysID": "047e1028",
   "adapterRAM": "Unknown",
   "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32",
   "driverVendor": "",
   "driverVersion": "8.15.10.2253",
   "driverDate": "11-28-2010",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVendor2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": true,
   "directWriteVersion": "6.2.9200.22807",

Estimados, verifique si estoy navegando y note que al abrir una nueva ventana privada mantiene cookies de la web https://autogestion.personal.com.ar/MiCuenta/inicio-facturacion Copio logs { "application": { "name": "Firefox", "osVersion": "Windows_NT 6.1", "version": "69.0.1", "buildID": "20190917135527", "userAgent": "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0", "safeMode": false, "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/69.0.1/WINNT/es-AR/", "numTotalWindows": 4, "numRemoteWindows": 4, "launcherProcessState": 0, "remoteAutoStart": true, "autoStartStatus": 1, "policiesStatus": 0, "keyLocationServiceGoogleFound": true, "keySafebrowsingGoogleFound": true, "keyMozillaFound": true }, "securitySoftware": { "registeredAntiVirus": "", "registeredAntiSpyware": "", "registeredFirewall": "" }, "processes": { "remoteTypes": { "web": 8, "extension": 1, "gpu": 1 }, "maxWebContentProcesses": 8 }, "modifiedPreferences": { "accessibility.typeaheadfind.flashBar": 0, "browser.cache.disk.amount_written": 391402, "browser.cache.disk.capacity": 1048576, "browser.cache.disk.filesystem_reported": 1, "browser.cache.disk.hashstats_reported": 1, "browser.cache.disk.telemetry_report_ID": 2, "browser.sessionstore.upgradeBackup.latestBuildID": "20190917135527", "browser.startup.homepage_override.buildID": "20190917135527", "browser.startup.homepage_override.mstone": "69.0.1", "browser.urlbar.placeholderName": "Google", "dom.push.userAgentID": "a56bfffc36584c5abd7892359516d386", "extensions.lastAppVersion": "69.0.1", "gfx.blacklist.direct2d": 3, "gfx.blacklist.direct2d.failureid": "FEATURE_FAILURE_DL_BLACKLIST_g984", "idle.lastDailyNotification": 1569241498, "layers.mlgpu.sanity-test-failed": false, "media.gmp-gmpopenh264.abi": "x86_64-msvc-x64", "media.gmp-gmpopenh264.lastUpdate": 1568119358, "media.gmp-gmpopenh264.version": "1.8.1", "media.gmp-manager.buildID": "20190917135527", "media.gmp-manager.lastCheck": 1569241005, "media.gmp-widevinecdm.abi": "x86_64-msvc-x64", "media.gmp-widevinecdm.lastUpdate": 1568119359, "media.gmp-widevinecdm.version": "4.10.1440.19", "media.gmp.storage.version.observed": 1, "media.hardware-video-decoding.failed": false, "network.predictor.cleaned-up": true, "places.database.lastMaintenance": 1568731564, "places.history.expiration.transient_current_max_pages": 112348, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.sanitize.pending": "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]", "security.sandbox.content.tempDirSuffix": "{34bf70f2-30bb-440b-9f89-9d1d96688c9c}", "security.sandbox.plugin.tempDirSuffix": "{2430998b-0b0a-49f4-be0e-0f7dfa7e5872}", "signon.importedFromSqlite": true, "storage.vacuum.last.index": 1, "storage.vacuum.last.places.sqlite": 1568120467 }, "lockedPreferences": {}, "media": { "currentAudioBackend": "wasapi", "currentMaxAudioChannels": 2, "currentPreferredSampleRate": 48000, "audioOutputDevices": [ { "name": "Speakers (Plantronics .Audio 628 USB)", "groupId": "USB\\VID_047F&PID_C012&MI_00\\7&160c38e8&0&0000", "vendor": "", "type": 2, "state": 0, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 44100, "maxRate": 44100, "minRate": 44100, "maxLatency": 0, "minLatency": 0 }, { "name": "Speakers (Realtek High Definition Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001", "vendor": "", "type": 2, "state": 2, "preferred": 7, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 48000, "maxRate": 48000, "minRate": 48000, "maxLatency": 480, "minLatency": 144 } ], "audioInputDevices": [ { "name": "Microphone (Plantronics .Audio 628 USB)", "groupId": "USB\\VID_047F&PID_C012&MI_00\\7&160c38e8&0&0000", "vendor": "", "type": 1, "state": 0, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 0, "defaultRate": 0, "maxRate": 0, "minRate": 0, "maxLatency": 0, "minLatency": 0 }, { "name": "Rear Blue In (Realtek High Definition Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001", "vendor": "", "type": 1, "state": 0, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 0, "defaultRate": 0, "maxRate": 0, "minRate": 0, "maxLatency": 0, "minLatency": 0 }, { "name": "Microphone (Realtek High Definition Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001", "vendor": "", "type": 1, "state": 0, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 0, "defaultRate": 0, "maxRate": 0, "minRate": 0, "maxLatency": 0, "minLatency": 0 }, { "name": "Line In (Realtek High Definition Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001", "vendor": "", "type": 1, "state": 1, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 0, "defaultRate": 0, "maxRate": 0, "minRate": 0, "maxLatency": 0, "minLatency": 0 }, { "name": "Microphone (Plantronics .Audio 628 USB)", "groupId": "USB\\VID_047F&PID_C012&MI_00\\7&160c38e8&0&0000", "vendor": "", "type": 1, "state": 0, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 44100, "maxRate": 44100, "minRate": 44100, "maxLatency": 0, "minLatency": 0 }, { "name": "Stereo Mix (Realtek High Definition Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001", "vendor": "", "type": 1, "state": 0, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 0, "defaultRate": 0, "maxRate": 0, "minRate": 0, "maxLatency": 0, "minLatency": 0 }, { "name": "Microphone (Realtek High Definition Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001\\4&2229bf92&0&0001", "vendor": "", "type": 1, "state": 1, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 0, "defaultRate": 0, "maxRate": 0, "minRate": 0, "maxLatency": 0, "minLatency": 0 } ] }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0, "handlerUsed": true, "instantiator": "" }, "libraryVersions": { "NSPR": { "minVersion": "4.21", "version": "4.21" }, "NSS": { "minVersion": "3.45", "version": "3.45" }, "NSSUTIL": { "minVersion": "3.45", "version": "3.45" }, "NSSSSL": { "minVersion": "3.45", "version": "3.45" }, "NSSSMIME": { "minVersion": "3.45", "version": "3.45" } }, "userJS": { "exists": false }, "intl": { "localeService": { "requested": [ "es-AR" ], "available": [ "es-AR", "en-US" ], "supported": [ "es-AR", "en-US" ], "regionalPrefs": [ "es-AR", "en-US" ], "defaultLocale": "es-AR" }, "osPrefs": { "systemLocales": [ "en-US" ], "regionalPrefsLocales": [ "en-US" ] } }, "crashes": { "submitted": [], "pending": 0 }, "sandbox": { "contentSandboxLevel": 5, "effectiveContentSandboxLevel": 5 }, "graphics": { "numTotalWindows": 4, "numAcceleratedWindows": 4, "windowLayerManagerType": "Direct3D 11", "windowLayerManagerRemote": true, "windowUsingAdvancedLayers": true, "adapterDescription": "Intel(R) HD Graphics Family", "adapterVendorID": "0x8086", "adapterDeviceID": "0x0102", "adapterSubsysID": "047e1028", "adapterRAM": "Unknown", "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32", "driverVendor": "", "driverVersion": "8.15.10.2253", "driverDate": "11-28-2010", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVendor2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": true, "directWriteVersion": "6.2.9200.22807",

Pridėtos ekrano nuotraukos

Answer 1 · 2019-09-23 06:11:10

alex_mayorga

Moderator

2019-09-24 11:46

¡Hola!

La opción "Restablecer Firefox puede resultar muy útil para solucionar diferentes problemas. Esta característica te permite restablecer Firefox a su estado de fábrica guardando tus marcadores, historial, contreseñas, cookies y cualquier otra información esencial.

Nota: Si decides utilizar esta opción, perderás todas tus extensiones, personalización de barras de herramientas y alguna que otra configuración o preferencia que tengas establecida. Para obtener más información, consulta el artículo Restablecer Firefox - una forma fácil de solucionar muchos problemas.

Para restablecer Firefox, haz lo siguiente:

Abre la página de Información para solucionar problemas utilizando uno de estos métodos:
- Haz clic en el botón de menú , en Ayuda y selecciona Información para solucionar problemas. A continuación, se abrirá una pestaña que contiene toda la información para solucionar tus problemas.
Si no puedes acceder al menú Ayuda, escribe about:support en la barra de direcciones y te aparecerá la página sobre Información para solucionar problemas.
En la esquina superior derecha de la página, debería aparecer un botón que pone "Restablecer Firefox" y que se parece a este: . Haz clic en él.
Firefox se cerrará. Tras el proceso de actualización, aparecerá una ventana con toda la información que se ha importado.
Haz clic en Finalizar y Firefox se volverá a abrir.

¿Se ha solucionado el problema? ¡Informános y mándanos tus comentarios!

¡Gracias!

Answer 2 · 2019-09-23 06:11:10

CFCP Klausimą uždavęs asmuo

2019-10-28 22:14

I test It and i come back later.

Answer 3 · 2019-09-23 06:11:10

alex_mayorga

Moderator

2019-11-01 23:29

¡Hola!

¿Se ha solucionado el problema? ¡Informános y mándanos tus comentarios!

¡Gracias!

Search Support

Ventana privada mantiene informacion de cookies

All Replies (3)

Explore by product

Explore by topic

Browse by product

Browse all forum threads by topic

Get help with

Search Support

Ventana privada mantiene informacion de cookies

All Replies (3)