We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox se apaga al segundo de reiniciarlo, lo he intentado todo, modo seguro etc. Pero no lo consigo, 1 o 2 segundos y se apaga. Tengo un mac con os Sierra.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė ymikai5

more options

Este el el código que el programa manda al apagarse: AdapterDeviceID: 0x0a2e AdapterVendorID: 0x8086 Add-ons: formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:4.3.2,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,drae%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 BuildID: 20190717172542 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1563947361 DOMIPCEnabled: 1 Email: ymikai5@gmail.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1563529242 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 131 StartupCrash: 0 StartupTime: 1563947348 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190717172542","version":"68.0.1","vendor":"Mozilla","displayVersion":"68.0.1","platformVersion":"68.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":69,"stepping":1,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2800,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"es-ES"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0a2e","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"opengl","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":"Macmini7,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"es-ES","intl":{"requestedLocales":["es-ES"],"availableLocales":["es-ES","en-US"],"appLocales":["es-ES","en-US"],"systemLocales":["es-ES"],"regionalPrefsLocales":["es-ES"],"acceptLanguages":["es-ES","es","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"ES","browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18094,"resetDate":18101,"firstUseDate":18094},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Haz capturas y recortes de la web y guárdalos temporal o permanentemente.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094},"webcompat@mozilla.org":{"version":"4.3.2","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Un tema con el esquema de color del sistema operativo.","name":"Predeterminado","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18101,"updateDay":18094},"activePlugins":[{"name":"Shockwave Flash","version":"32.0.0.223","description":"Shockwave Flash 32.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":18094}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"rollout-etp-new-users-trailhead-1547192":{"branch":"active","type":"normandy-prefrollout"}}} ThreadIdNameMapping: 6:"Gecko_IOThread",6:"JS Watchdog",7:"JS Helper",8:"JS Helper",9:"JS Helper",10:"JS Helper",11:"Timer",12:"Socket Thread",14:"Cache2 I/O",15:"Cookie",17:"GMPThread",18:"Worker Launcher",19:"Compositor",21:"ImgDecoder #1",22:"ImageIO",23:"IPDL Background",26:"DOM Worker",26:"StreamTrans #2",28:"StreamTrans #4",29:"StreamTrans #5",30:"StreamTrans #6",32:"StyleThread#1",33:"StyleThread#2",31:"StyleThread#0",37:"ImageBridgeChild",38:"ProcessHangMon",39:"DataStorage",40:"DNS Resolver #1",41:"Lazy Idle",42:"Cache I/O",43:"mozStorage #1",44:"mozStorage #2",44:"mozStorage #3",45:"mozStorage #4",46:"StreamTrans #7",46:"QuotaManager IO",47:"IndexedDB #1",48:"DOM Worker",49:"localStorage DB",50:"IndexedDB #2",51:"IndexedDB #3",52:"IndexedDB #4",54:"IndexedDB #5",55:"URL Classifier",56:"Classifier Update",57:"DOM Worker",59:"SSL Cert #1",60:"Lazy Idle",61:"SaveScripts",62:"DNS Resolver #2",63:"DNS Resolver #3",64:"DOM File",65:"Font Loader", Throttleable: 1 URL: about:welcome UptimeTS: 13.3438445 Vendor: Mozilla Version: 68.0.1 useragent_locale: es-ES

Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Este el el código que el programa manda al apagarse: AdapterDeviceID: 0x0a2e AdapterVendorID: 0x8086 Add-ons: formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:4.3.2,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,drae%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 BuildID: 20190717172542 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1563947361 DOMIPCEnabled: 1 Email: ymikai5@gmail.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1563529242 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 131 StartupCrash: 0 StartupTime: 1563947348 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190717172542","version":"68.0.1","vendor":"Mozilla","displayVersion":"68.0.1","platformVersion":"68.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":69,"stepping":1,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2800,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"es-ES"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0a2e","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"opengl","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":"Macmini7,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"es-ES","intl":{"requestedLocales":["es-ES"],"availableLocales":["es-ES","en-US"],"appLocales":["es-ES","en-US"],"systemLocales":["es-ES"],"regionalPrefsLocales":["es-ES"],"acceptLanguages":["es-ES","es","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"ES","browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18094,"resetDate":18101,"firstUseDate":18094},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Haz capturas y recortes de la web y guárdalos temporal o permanentemente.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094},"webcompat@mozilla.org":{"version":"4.3.2","scope":1,"type":"extension","updateDay":18094,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18094}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Un tema con el esquema de color del sistema operativo.","name":"Predeterminado","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18101,"updateDay":18094},"activePlugins":[{"name":"Shockwave Flash","version":"32.0.0.223","description":"Shockwave Flash 32.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":18094}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"rollout-etp-new-users-trailhead-1547192":{"branch":"active","type":"normandy-prefrollout"}}} ThreadIdNameMapping: 6:"Gecko_IOThread",6:"JS Watchdog",7:"JS Helper",8:"JS Helper",9:"JS Helper",10:"JS Helper",11:"Timer",12:"Socket Thread",14:"Cache2 I/O",15:"Cookie",17:"GMPThread",18:"Worker Launcher",19:"Compositor",21:"ImgDecoder #1",22:"ImageIO",23:"IPDL Background",26:"DOM Worker",26:"StreamTrans #2",28:"StreamTrans #4",29:"StreamTrans #5",30:"StreamTrans #6",32:"StyleThread#1",33:"StyleThread#2",31:"StyleThread#0",37:"ImageBridgeChild",38:"ProcessHangMon",39:"DataStorage",40:"DNS Resolver #1",41:"Lazy Idle",42:"Cache I/O",43:"mozStorage #1",44:"mozStorage #2",44:"mozStorage #3",45:"mozStorage #4",46:"StreamTrans #7",46:"QuotaManager IO",47:"IndexedDB #1",48:"DOM Worker",49:"localStorage DB",50:"IndexedDB #2",51:"IndexedDB #3",52:"IndexedDB #4",54:"IndexedDB #5",55:"URL Classifier",56:"Classifier Update",57:"DOM Worker",59:"SSL Cert #1",60:"Lazy Idle",61:"SaveScripts",62:"DNS Resolver #2",63:"DNS Resolver #3",64:"DOM File",65:"Font Loader", Throttleable: 1 URL: about:welcome UptimeTS: 13.3438445 Vendor: Mozilla Version: 68.0.1 useragent_locale: es-ES Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Chosen solution

Hola, Me alegro este funcionando, algo del proceso lo habrá solucionado. Solo restaría que coloques esta consulta como resuelta para que sirva a otros usuarios. Gracias

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (5)

more options

Hola, Si ya haz probado desintalarlo completamente (borrando la carpeta del perfil del Firefox), entonces podria haber algun incopatiblidad con el hardware o con el sistema, que version de IOS Sierra tienes? Prueba las versiones Beta y Nighlty: https://www.mozilla.org/es-ES/firefox/channel/desktop/ Saludos

more options

Hola, Tengo la versión 10.12.6 He probado a instalar la versión beta, como me has sugerido y ha pasado exactamente lo mismo. Lo que no entiendo si es una incompatibilidad, por qué pasa de repente, siempre he utilizado Firefox y nunca me había dado problemas. No he actualizado el sistema operativo porque estoy agusto con el. Es un poco desesperante. Es el navegador que utilizo para temas de becas y cualquier trámite, ya no se qué hacer más.

Modified by ymikai5

more options

Novedades. He probado a arrancar el ordenador sin extensiones, pulsando la tecla mayúsculas y funcionaba el Firefox. He vuelto a reiniciar normal y sigue funcionando. No se cómo ha vuelto a funcionar, tampoco supe por qué dejó de hacerlo...

more options

Chosen Solution

Hola, Me alegro este funcionando, algo del proceso lo habrá solucionado. Solo restaría que coloques esta consulta como resuelta para que sirva a otros usuarios. Gracias

more options

Hola, si me dices cómo se da por resuelta, lo hago.