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Newest FireFox update is causing problems with flash connecting my cam via websites

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  • Paskiausią atsakymą parašė FredMcD

Locke762
Locke762
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I downloaded the newest version of Firefox today. After the update I noticed that on webpages where I would like to broadcast myself, after I permit flash access, that it won't connect my webcam. The typical box pops up, but it's all white. It started as soon as the newest update happened. I did a system restore because I did some changes and thought it may have affected it. It did "fix" the problem, but as soon as firefox updated again, the issue started. Which leads me to believe it was the newest update. Any help

I downloaded the newest version of Firefox today. After the update I noticed that on webpages where I would like to broadcast myself, after I permit flash access, that it won't connect my webcam. The typical box pops up, but it's all white. It started as soon as the newest update happened. I did a system restore because I did some changes and thought it may have affected it. It did "fix" the problem, but as soon as firefox updated again, the issue started. Which leads me to believe it was the newest update. Any help

All Replies (6)

Locke762
Locke762 Klausimą uždavęs asmuo
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Oh. Here's a picture of what I mean.

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 55.0.3


Your System Details shows;

Installed Plug-ins

Shockwave Flash 21.0 r0 Shockwave Flash 26.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Locke762
Locke762 Klausimą uždavęs asmuo
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So I tried deleting the files in the folder C:\Windows\system32\Macromed\Flash.. but it says I need permission from TrustedInstaller to make changes.. Though it's for the activex.vch...

FredMcD
FredMcD
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Did you try the Flash uninstaller links I posted?


https://www.bing.com/search?q=TrustedInstaller&pc=MOZI&form=MOZSBR What is TrustedInstaller.exe ?

Locke762
Locke762 Klausimą uždavęs asmuo
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I did. I was trying to follow the rest of the instructions on the uninstaller.. but I can't do anything else about it. Guess I'll just reinstall the Flash and hope that other people report it and they get a fix for it.

FredMcD
FredMcD
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Did you check the TrustedInstaller link I posted? Tried to remove it?