Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

error with sending from my "forwarding email account" -- The mail server responded: 5.1.8 invalid/host-not-in-DNS return address not allowed.

  • 6 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė drogall

drogall
drogall
more options

I got a forwarding email account from University of Maryland. It's been working for over a year with Thunderbird. It forwards to a verizon email. It suddenly won't work. The verizon email works fine.

The full error message is: An error occurred while sending mail. The mail server responded: 5.1.8 invalid/host-not-in-DNS return address not allowed. Please verify that your email address is correct in your account settings and try again.

I got a forwarding email account from University of Maryland. It's been working for over a year with Thunderbird. It forwards to a verizon email. It suddenly won't work. The verizon email works fine. The full error message is: An error occurred while sending mail. The mail server responded: 5.1.8 invalid/host-not-in-DNS return address not allowed. Please verify that your email address is correct in your account settings and try again.

Chosen solution

I reached the UMd people. You are 100% correct. They're trying to fix the issue. Thank you so much for your help!

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (6)

christ1
christ1
  • Top 25 Contributor
more options

This isn't a Thunderbird error message. You should talk to your email provider.

drogall
drogall Klausimą uždavęs asmuo
more options

Verizon denied it was them. They said that the "mail server" was Thunderbird and said they never heard of this error message. They "proved" it wasn't them by having me send email from my verizon address to myself.

christ1
christ1
  • Top 25 Contributor
more options
I got a forwarding email account from University of Maryland.

I should have been more clear on that. You need to talk to the University of Maryland.

Verizon denied it was them.

They have no clue.

drogall
drogall Klausimą uždavęs asmuo
more options

Could verizon have made it illegal to receive to an email address that doesn't have verizon in the address? I also tested by sending from verizon account to terpalum account and got this error from postmaster@verizon: Your message cannot be delivered to the following recipients: Recipient address: drogall@terpalum.umd.edu Reason: Illegal host/domain name found

christ1
christ1
  • Top 25 Contributor
more options
Could verizon have made it illegal to receive to an email address that doesn't have verizon in the address?

Not illegal. The Verizon server attempts to verify the umd.edu server, and that check fails. That goes for both ways, sending from your terpalum.umd.edu email address to Verizon and vice versa.

I don't think Verizon are to blame here. The problem is more likely at the umd.edu side. That's the reason you should talk to the umd.edu folks.

The answers you got from Verizon were complete rubbish though.

drogall
drogall Klausimą uždavęs asmuo
more options

Chosen Solution

I reached the UMd people. You are 100% correct. They're trying to fix the issue. Thank you so much for your help!