firefox continues to crash
I've done the usual fanfar or enabling, disabling hardware acceleration, updating flash player,ect. This has gone on now on 2 totally different computers builds. recently had a change in Mobo/CPU/RAM/PSU and literally everything still sucks about firefox.
here is the continuous error that shows up when it crashes. (warning wall of text)
AdapterDeviceID: 0x1380 AdapterDriverVersion: 9.18.13.4752 AdapterSubsysID: 37533842 AdapterVendorID: 0x10de Add-ons: support%40lastpass.com:3.1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7,jid1-7NbXi2AqS1oUFw%40jetpack:0.2.6 AvailablePageFile: 30486847488 AvailablePhysicalMemory: 13872721920 AvailableVirtualMemory: 2816262144 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 40894464 BreakpadReserveSize: 67108864 BuildID: 20150305021524 CrashTime: 1425755477 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1]: Failed to init Direct2D DrawTarget. Size: Size(960,0) Code: 0x80070057|[1][GFX1]: Failed to create DrawTarget, Type: 1 Size: Size(960,0)|[2][GFX1]: Failed to init Direct2D DrawTarget. Size: Size(960,0) Code: 0x80070057|[3][GFX1]: Failed to create DrawTarget, Type: 1 Size: Size(960,0)|[4][GFX1]: Failed to init Direct2D DrawTarget. Size: Size(960,0) Code: 0x80070057|[5][GFX1]: Failed to create DrawTarget, Type: 1 Size: Size(960,0) InstallTime: 1425747709 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1380, AdapterSubsysID: 37533842, AdapterDriverVersion: 9.18.13.4752 D2D? D2D1.1? D2D1.1- D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 6371 StartupTime: 1425749113 SystemMemoryUsePercentage: 18 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 34227671040 TotalPhysicalMemory: 17114779648 TotalVirtualMemory: 4294836224 URL: https://www.youtube.com/watch?v=xcdRVWFwb1I Vendor: Mozilla Version: 36.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
All Replies (5)
hello stankin, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
would a screenshot do? I noticed you blurred the info out on your screenshot is this private info?
Modified by stankin
try to update your software:
https://www.mozilla.org/en-US/firefox/new/
or else visit tips and trick article to avoid crashing: https://support.mozilla.org/en-US/kb/avoid-crashes-tips-and-tricks
hope the following article or a clean install to the software can resolve your problem..
thank you...
please try to remove this addon: jid1-7NbXi2AqS1oUFw@jetpack 0.2.6
philipp said
please try to remove this addon: jid1-7NbXi2AqS1oUFw@jetpack 0.2.6
ive removed addon. still get the crashes
