We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Consistently experiencing script error in Bank Of America website

  • 1 reply
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė cor-el

Mel.Kos
Mel.Kos
more options

After last update of Firefox 30, experiencing script error in the Bank Of America web site. In the BillPay section consistently get error which greys out the screen momentarily but does not recover correctly. The script is at https://bills.bankofamerica.com/sbp/1001/cf_cp.js. Is this a known problem, and if so, when will it be fixed. This does not happen with Chrome.

After last update of Firefox 30, experiencing script error in the Bank Of America web site. In the BillPay section consistently get error which greys out the screen momentarily but does not recover correctly. The script is at https://bills.bankofamerica.com/sbp/1001/cf_cp.js. Is this a known problem, and if so, when will it be fixed. This does not happen with Chrome.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Edit > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Edit > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window