Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After reinstalling firefox does not happen synchronization

  • 1 reply
  • 8 have this problem
  • 7 views
  • Paskiausią atsakymą parašė guigs

more options

After installing firefox (after formatting pc) are back in Sync with my account, but the synchronization does not occur.

After installing firefox (after formatting pc) are back in Sync with my account, but the synchronization does not occur.

Chosen solution

Hi sdfitalia, Thank you for your question. I understand that after reformatting your computer, Firefox Sync does not sync.

Did you make a back up of your profile before you reformatted? Unfortunately Sync is not meant to be a back up, however when you attached a new device to an account as far as I understand the account data will merge.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (1)

more options

Chosen Solution

Hi sdfitalia, Thank you for your question. I understand that after reformatting your computer, Firefox Sync does not sync.

Did you make a back up of your profile before you reformatted? Unfortunately Sync is not meant to be a back up, however when you attached a new device to an account as far as I understand the account data will merge.