Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

New Folders Not Displayed

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 15 views
  • Eyano yasuka ya LVampa

more options

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

Solution eye eponami

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

Solution eye oponami

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

more options

This worked!

Thanks for the info.