Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Im not able to click on certian things (which are clickable on internet explore) on mozilla firefox, why?

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

lydia2012
lydia2012
more options

Im not able to click on certain tabs and links whenever im using Firefox. I tried to dowload an older version, because i was recommended that. And that didn't help. I also tried to download a new version of flash player because i was recommended that too. That also didn't help. Why am i not able to click on links and tabs that i can click on Internet explore´, on my Firefox?

Thanks for your help!

Im not able to click on certain tabs and links whenever im using Firefox. I tried to dowload an older version, because i was recommended that. And that didn't help. I also tried to download a new version of flash player because i was recommended that too. That also didn't help. Why am i not able to click on links and tabs that i can click on Internet explore´, on my Firefox? Thanks for your help!

All Replies (2)

dumdidadida
dumdidadida
more options

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.