When I select new tab from the file menu or from the new tab button nothing happens, but all other features work fine; can I change a setting to correct this?
Clicking the new tab button or the new tab option does not open a new tab. Nothing happens. When I click on the help option at the top of the screen that did open in a new tab. If I right click and select open in a new tab it does as requested. I'm stumped.
Clicking the new tab button or the new tab option does not open a new tab. Nothing happens. When I click on the help option at the top of the screen that did open in a new tab. If I right click and select open in a new tab it does as requested. I'm stumped.
All Replies (3)
go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.
The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
Removing the Ask toolbar corrected the issue. Thank you all for the help!!!