Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

The sync code won't show up on my mobile phone

Reven607
Reven607
more options

I have a Samsung Captivate powered by android. I downloaded firefox mobile but when I try to sync the code won't show up on my phone, it just keeps telling me that it couldn't connect to Sync.

I have a Samsung Captivate powered by android. I downloaded firefox mobile but when I try to sync the code won't show up on my phone, it just keeps telling me that it couldn't connect to Sync.

All Replies (1)

Matt Brubeck
Matt Brubeck
more options

Sorry about that - this means that your phone was not able to connect to the sync server, either because of a problem with our server or with your network connection.

If you continue to get this error, you can press the "Manual Setup" button, and then enter your email address, password, and sync key.

For help finding your sync key, see: Sync your Firefox bookmarks, history, passwords and more