After PC crash, Thunderbird does not display folders or mail
My PC crashed, and now Thunderbird does not display any folders or mails. I can see the settings are fine, but no folders are showing. I tried renaming global-messages-db.sqlite to a backup file, and it created a new database. Now I see the following errors: JavaScript error: resource:///modules/SQLiteDirectory.jsm, line 43: NS_ERROR_STORAGE_BUSY: Component returned failure code: 0x80630001 (NS_ERROR_STORAGE_BUSY) [mozIStorageService.openDatabase] JavaScript error: resource:///modules/SQLiteDirectory.jsm, line 43: NS_ERROR_STORAGE_BUSY: Component returned failure code: 0x80630001 (NS_ERROR_STORAGE_BUSY) [mozIStorageService.openDatabase] console.error: (new TypeError("this.menupopup is null", "chrome://messenger/content/addressbook/menulist-addrbooks.js", 238)) console.debug: "Successfully loaded OpenPGP library librnp.so version 0.16+git20220124.f06439f7.MZLA from /usr/local/lib/thunderbird/librnp.so" console.debug: "Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)" JavaScript error: resource:///modules/calendar/CalStorageDatabase.jsm, line 67: NS_ERROR_STORAGE_BUSY: Component returned failure code: 0x80630001 (NS_ERROR_STORAGE_BUSY) [mozIStorageService.openDatabase] console.error: Calendar:
Can't create calendar for 645133c9-956f-4303-a5f3-7ff5ddd776a3 (storage, moz-storage-calendar://): [Exception... "Component returned failure code: 0x80630001 (NS_ERROR_STORAGE_BUSY) [mozIStorageService.openDatabase]" nsresult: "0x80630001 (NS_ERROR_STORAGE_BUSY)" location: "JS frame :: resource:///modules/calendar/CalStorageDatabase.jsm :: connect :: line 67" data: no]
JavaScript error: resource:///modules/calendar/CalStorageDatabase.jsm, line 67: NS_ERROR_STORAGE_BUSY: Component returned failure code: 0x80630001 (NS_ERROR_STORAGE_BUSY) [mozIStorageService.openDatabase] JavaScript error: resource:///modules/calendar/CalStorageDatabase.jsm, line 67: NS_ERROR_STORAGE_BUSY: Component returned failure code: 0x80630001 (NS_ERROR_STORAGE_BUSY) [mozIStorageService.openDatabase] JavaScript error: resource:///modules/calendar/CalStorageDatabase.jsm, line 67: NS_ERROR_STORAGE_BUSY: Component returned failure code: 0x80630001 (NS_ERROR_STORAGE_BUSY) [mozIStorageService.openDatabase] JavaScript error: chrome://calendar/content/today-pane.js, line 60: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIObserverService.removeObserver] WARNING: A blocker encountered an error while we were waiting.
Blocker: TelemetryController: shutting down
Phase: profile-before-change-telemetry
State: {"initialized":false,"initStarted":false,"haveDelayedInitTask":false,"shutdownBarrier":"Not started","connectionsBarrier":"Not started","sendModule":{"sendingEnabled":false,"pendingPingRequestCount":0,"pendingPingActivityCount":0,"unpersistedPingCount":0,"persistedPingCount":554,"schedulerState":{"shutdown":true,"hasSendTask":false,"sendsFailed":false,"sendTaskState":"bail out - no pings to send","backoffDelay":60000}},"haveDelayedNewProfileTask":false,"shutdownStep":"TelemetrySession 3.598149999997986"}
WARNING: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsITelemetry.msSinceProcessStartExcludingSuspend]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource://gre/modules/TelemetrySession.jsm :: getSessionPayload :: line 751" data: no] WARNING: getSessionPayload@resource://gre/modules/TelemetrySession.jsm:751:28 saveShutdownPings@resource://gre/modules/TelemetrySession.jsm:955:34 shutdownChromeProcess/cleanup/<@resource://gre/modules/TelemetrySession.jsm:1226:20 cleanup@resource://gre/modules/TelemetrySession.jsm:1233:9 shutdownChromeProcess@resource://gre/modules/TelemetrySession.jsm:1250:14 shutdown@resource://gre/modules/TelemetrySession.jsm:250:17 _cleanupOnShutdown@resource://gre/modules/TelemetryControllerParent.jsm:969:30 observe@resource://gre/modules/AsyncShutdown.jsm:575:16
JavaScript error: resource://gre/modules/TelemetrySession.jsm, line 751: NS_ERROR_NOT_AVAILABLE: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsITelemetry.msSinceProcessStartExcludingSuspend] JavaScript error: resource://gre/modules/TelemetrySession.jsm, line 751: NS_ERROR_NOT_AVAILABLE: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsITelemetry.msSinceProcessStartExcludingSuspend] Is there a way to restore the system, or do i need to create a new profile?
Solution eye eponami
This is odd. I used profilemanager to rename the old profile, adding ".crashed" to the name, and then created a new profile. I imported all the mails from the crashed profile, and then closed and started Thunderbird again, using the crashed profile (needed to check a mail account setting). All mails and folders came up again. No idea what fixed the issue with the original profile.
Tanga eyano oyo ndenge esengeli 👍 0All Replies (5)
Unless you have a profile to restore, prob easiest is create a new profile.
If you have a partial profile, after starting in the new one you can try importing your address book from the partial.
Forgot to mention, I'm on FreeBSD 13.1-RELEASE-p7, using Thunderbird 102.3.1
Thanks Wayne, I'll try and create a new profile
Solution eye oponami
This is odd. I used profilemanager to rename the old profile, adding ".crashed" to the name, and then created a new profile. I imported all the mails from the crashed profile, and then closed and started Thunderbird again, using the crashed profile (needed to check a mail account setting). All mails and folders came up again. No idea what fixed the issue with the original profile.
Very odd. Thanks for posting your results!
I can't explain that. But it does suggest the importance of having backups to fall back on.