Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Forgotten Thunderbird password, new hard drive

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya anne4

more options

The laptop on my husband's hard drive was replaced and his Thunderbird password apparently not saved. (He had always logged in automatically to Thunderbird and did not remember the password.) When he attempted to download Thunderbird onto the new hard drive (same laptop), he was unable to do so without his password. He uses Comcast/Xfinity email; he does know his Comcast/Xfinity password. How does he download Thunderbird and regain access to his emails on Thunderbird?

The laptop on my husband's hard drive was replaced and his Thunderbird password apparently not saved. (He had always logged in automatically to Thunderbird and did not remember the password.) When he attempted to download Thunderbird onto the new hard drive (same laptop), he was unable to do so without his password. He uses Comcast/Xfinity email; he does know his Comcast/Xfinity password. How does he download Thunderbird and regain access to his emails on Thunderbird?

Solution eye eponami

You say he knows the xfinity/comcast password. So use that. If it is unknown you will need to contact xfinity to have them reset it.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

more options

Solution eye oponami

You say he knows the xfinity/comcast password. So use that. If it is unknown you will need to contact xfinity to have them reset it.

more options

My husband said this worked perfectly. Thanks so much for your help. He has an additional problem I will post separately.