Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox blank error window, and does not load anything.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 15 views
  • Eyano yasuka ya ybcuber

more options

When I open Firefox, I get greeted by a blank screen with an empty window, which I can assume is an error window that did not load. (See first image)

After that, the browser looks like it opened properly, but it will not load anything. Not even about:config, or settings. Nothing. (See second image)

I have tried reinstalling multiple times, restarting my computer, and even checking system files to make sure it is not a problem caused by my OS.

When I open Firefox, I get greeted by a blank screen with an empty window, which I can assume is an error window that did not load. (See first image) After that, the browser looks like it opened properly, but it will not load anything. Not even about:config, or settings. Nothing. (See second image) I have tried reinstalling multiple times, restarting my computer, and even checking system files to make sure it is not a problem caused by my OS.
Bafoto sur écran jointes

Solution eye eponami

And just like the first time I had this issue. Apparently doing nothing fixes it. I just waited 30 minutes, firefox crashed, and when I opened it again, it was up and running just fine.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

more options

Solution eye oponami

And just like the first time I had this issue. Apparently doing nothing fixes it. I just waited 30 minutes, firefox crashed, and when I opened it again, it was up and running just fine.