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Hi, I am 81 years old and I am trying to download Firefox on my Chrome

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I can't seem to get Chrome to download all the way. It downloads, and then it goes to download manager, but I don't know what to do from that point. I have tried to double click on that file, but nothing happens. What am I doing wrong. Can someone help me?

I can't seem to get Chrome to download all the way. It downloads, and then it goes to download manager, but I don't know what to do from that point. I have tried to double click on that file, but nothing happens. What am I doing wrong. Can someone help me?

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hello dmdirtman,

the issue you have may not be a problem created by the browser, but rather a problem the browser is experiencing from your operating system.

if you are using fire fox to download applications, like chrome, then there is a folder on your hard drive called "downloads".

To open Fire Fox's Downloads library, which will give you more options, press keys Ctrl+J.

Also, here is some more info on Downloads:

https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox

Additionally, try using the windows internet explorer and see if you get better results.

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