"This pop3 server does not seem to support encrypted passwords."
On opening thunderbird i get the following message superiimposed on the inbox. " This pOp3 server does not seem to support encrypted passwords.If you have just set up this account try changing to Password ransmitted insecurely", as the authentication method in the account settings server settings. If it used to work and now suddenly fails, this is a common scenario how someone could steal your password."
I'm in latter category having not changed the server settings. Whay do I do
Tom
Ezalaki modifié
All Replies (3)
Go to the Help menu and select troubleshooting information. Click Copy to Clipboard. Come back here and paste that info in a reply window.
Application Basics
Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder: Open Folder
(Local drive) Application Build ID: 20180709124824 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop3.tiscali.co.uk:110, plain, passwordEncrypted OUTGOING: , smtp.tiscali.co.uk:587, alwaysSTARTTLS, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} McAfee Anti-Spam Thunderbird Extension, 3.0, true, msktbird@mcafee.com
Important Modified Preferences
Name: Value
accessibility.lastLoadDate: 1528190101 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 52.9.1 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.glcontext.appVersion: 45.8.0 gfx.crash-guard.glcontext.deviceID: 0x1916 gfx.crash-guard.glcontext.driverVersion: 21.20.16.4550 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 4e0e2e5e-77cb-4f42-9e94-81199b89dad media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1530955805 places.history.expiration.transient_current_max_pages: 122334 plugin.importedState: true plugin.state.flash: 0 print.printer_Canon_MG7500_series_Printer.print_bgcolor: false print.printer_Canon_MG7500_series_Printer.print_bgimages: false print.printer_Canon_MG7500_series_Printer.print_colorspace: print.printer_Canon_MG7500_series_Printer.print_command: print.printer_Canon_MG7500_series_Printer.print_downloadfonts: false print.printer_Canon_MG7500_series_Printer.print_duplex: 1515870810 print.printer_Canon_MG7500_series_Printer.print_edge_bottom: 0 print.printer_Canon_MG7500_series_Printer.print_edge_left: 0 print.printer_Canon_MG7500_series_Printer.print_edge_right: 0 print.printer_Canon_MG7500_series_Printer.print_edge_top: 0 print.printer_Canon_MG7500_series_Printer.print_evenpages: true print.printer_Canon_MG7500_series_Printer.print_footercenter: print.printer_Canon_MG7500_series_Printer.print_footerleft: &PT print.printer_Canon_MG7500_series_Printer.print_footerright: &D print.printer_Canon_MG7500_series_Printer.print_headercenter: print.printer_Canon_MG7500_series_Printer.print_headerleft: &T print.printer_Canon_MG7500_series_Printer.print_headerright: &U print.printer_Canon_MG7500_series_Printer.print_in_color: true print.printer_Canon_MG7500_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MG7500_series_Printer.print_margin_left: 0.5 print.printer_Canon_MG7500_series_Printer.print_margin_right: 0.5 print.printer_Canon_MG7500_series_Printer.print_margin_top: 0.5 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print.printer_Canon_MG7500_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MG7500_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MG7500_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MG7500_series_Printer.print_unwriteable_margin_top: 0 print.printer_Canon_MP640_series_Printer.print_bgcolor: false print.printer_Canon_MP640_series_Printer.print_bgimages: false print.printer_Canon_MP640_series_Printer.print_colorspace: print.printer_Canon_MP640_series_Printer.print_command: print.printer_Canon_MP640_series_Printer.print_downloadfonts: false print.printer_Canon_MP640_series_Printer.print_duplex: -2119958460 print.printer_Canon_MP640_series_Printer.print_edge_bottom: 0 print.printer_Canon_MP640_series_Printer.print_edge_left: 0 print.printer_Canon_MP640_series_Printer.print_edge_right: 0 print.printer_Canon_MP640_series_Printer.print_edge_top: 0 print.printer_Canon_MP640_series_Printer.print_evenpages: true 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print.printer_Canon_MP640_series_Printer.print_unwriteable_margin_top: 0 print.printer_Canon_TS8000_series.print_bgcolor: false print.printer_Canon_TS8000_series.print_bgimages: false
The password for the POP server is clearly set to Encrypted. Your provider is telling you they do not support this authentication method. Get the correct setting from your provider and make the needed change.
I found this page with settings but I do not know if it is current. https://help2.talktalk.co.uk/tiscali-email-setup Using port 110 is slightly outdated also. The usual authentication method is Normal Password. Again, confirm with your provider.