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THUNDERBIRD NOT RESPONDING

  • 1 eyano
  • 1 eza na nkokoso oyo
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Windows 10 installation 64 bit 8 giga ram enough hard disk and processing power.

We using Thunderbird 2 years now. After the latest update on windows 10 (10/5/2018) Thunderbird is no longer operating, "no responding" on task manager.

We try everything, such as safe mode with networking and safe mode on the software, disable antivirus - firewall, reinstalling from the begging (delete profiles) but thunderbird keep not responding. The only thing working is disabling internet but again this is not a solution.

Before the problem occurs and the same day the update we try some modification on the language (display - keyboard) if this have something to do with the software.

Kindly give us some advice before proceeding and reset windows.

Windows 10 installation 64 bit 8 giga ram enough hard disk and processing power. We using Thunderbird 2 years now. After the latest update on windows 10 (10/5/2018) Thunderbird is no longer operating, "no responding" on task manager. We try everything, such as safe mode with networking and safe mode on the software, disable antivirus - firewall, reinstalling from the begging (delete profiles) but thunderbird keep not responding. The only thing working is disabling internet but again this is not a solution. Before the problem occurs and the same day the update we try some modification on the language (display - keyboard) if this have something to do with the software. Kindly give us some advice before proceeding and reset windows.

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forgot to mention that outlook and web mail are both operating normally and the mail server is pop3.