i can't send mail, i have to put my pw in and then it gets stock
I can't send emails. I ve been using thunderbirds for ages without any problems. i went away and checked my mails directly on the original mail site (yahoo) on another computer and now i can't send mails from thunderbirds anymore. It keeps on asking for the password i put in (the correct one) but it just never finishes to send the mail, it's like on stand by.
Solution eye eponami
Agree with 'Airmail'.
re :OUTGOING: , smtp.mail.yahoo.com:465, SSL, none, true
this means you are not sending a password, so you are getting the pop up 5.7.1 Authentication Failed error.
- Right click on mail account in Folder pane and select 'Settings'
- Bottom Left - select 'Outgoing server (SMTP)'
on the right you will see a list of your outgoing servers.
- select the smtp server
- click on 'Edit'
- Authentication method: select 'Normal Password'
- click on all 'OK's
All Replies (10)
Yahoo is trying to invent email security and force people into using their site directly. Read this and see if it helps. https://help.yahoo.com/kb/SLN27791.html
thank you ! i'll have a look and see what i can do !
hello,
i had a look but it didn't help. Beside i can receive mails i just can't send them.
I got an error message attached. I think it s a problem with thundirbirds but i am not sure why as it has always worked before and it happens after having used my mail directly from the yahoo site.
Has anyone had this problem before ?
thank you for your help ! Sand
It sounds like something may be wrong with either 'Connection Security' or 'Authentication Method'.
Please post the following information: In Thunderbird Help > Troubleshooting information click on 'Copy text to clipboard' button
in this forum question, right click in a 'Post a Reply' text box and select 'Paste' You can remove all the info on fonts and printers but nothing else.
Hello Thank you ! It is ok to post this information on a public site ?
Only one thing to check: Before clicking on 'Copy text to clipboard', make sure 'Include account names' is NOT selected. See image below. Otherwise all the data is only server details - nothing personal, so it is ok to post.
Ok, thank you !
Application Basics
Name: Thunderbird Version: 45.6.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:45.0) Gecko/20100101 Thunderbird/45.6.0 Profile Folder: Show in Finder Application Build ID: 20161222195647 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.com:465, SSL, none, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions Lightning, 4.7.6, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 45.6.0 gfx.blacklist.direct2d: 3 gfx.crash-guard.glcontext.appVersion: 45.6.0 gfx.crash-guard.glcontext.deviceID: 0x0d26 gfx.crash-guard.status.glcontext: 2 mail.openMessageBehavior.version: 1 mail.spotlight.firstRunDone: true mailnews.database.global.datastore.id: 47faa1f2-ad49-f242-92a8-bef37b514bf mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.cookieBehavior: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1485179790 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true privacy.donottrackheader.enabled: true security.disable_button.openCertManager: false
Graphics
Vendor ID: 0x8086 Device ID: 0x0d26 WebGL Renderer: Intel Inc. -- Intel Iris Pro OpenGL Engine -- 2.1 INTEL-10.6.33 GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 1 AzureFallbackCanvasBackend: none AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.12 4.12
NSS 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS Util 3.21.3 3.21.3
NSS SSL 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS S/MIME 3.21.3 Basic ECC 3.21.3 Basic ECC
Since you have your smtp set to not provide a password it is no wonder that it fails authentication.
Go into your smtp setting and change Authentication Method from None to Normal Password.
Solution eye oponami
Agree with 'Airmail'.
re :OUTGOING: , smtp.mail.yahoo.com:465, SSL, none, true
this means you are not sending a password, so you are getting the pop up 5.7.1 Authentication Failed error.
- Right click on mail account in Folder pane and select 'Settings'
- Bottom Left - select 'Outgoing server (SMTP)'
on the right you will see a list of your outgoing servers.
- select the smtp server
- click on 'Edit'
- Authentication method: select 'Normal Password'
- click on all 'OK's
It's working ! thank you so much ! That's so great! No idea why this changed but I m glad that it's fixed! Thank you