We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

how do I remove Ask.com

  • 6 biyano
  • 11 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya FredMcD

more options

I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

All Replies (6)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove Ask Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.


http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291

You can also try https://www.malwarebytes.org/antimalware/mac/index.html


After the problem is fixed, Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

more options

I typed about: addon,then <enter>. I didn't see anything labeled as Add-ons Manager, but a box on the left had Extensions, so I clicked on that. The response was You don't have any addons of this type.

more options

I got to "Extensions" and the only response was: You don't have any add-ons of this type.

more options

about:addon is the Add-ons Manager. Note; no spaces.

more options

My computer says that "about:addon" is an invalid address, even when I added .com.

more options

Opps my bad about:addons