Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I cannot find scroll arrow in mail inbox ie cannot scroll through mail

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya Toad-Hall

more options

The scroll arrow at the right side has disappeared and I cannot scroll through the incoming mail.

The scroll arrow at the right side has disappeared and I cannot scroll through the incoming mail.

Solution eye eponami

Try this: Make hidden files and folders visible:

In Thunderbird Help > Troubleshooting Information

  • Click on 'show folder' button
  • It will open a new window showing profile folder.
  • Close Thunderbird now - this is important.

Scroll down, look for the files listed below and delete them.

  • localstore.rdf
  • Panacea.dat
  • Session.json

close window and restart Thunderbird. It will recreate those files.

Test to see if issue is resolved and report back on results.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

more options

Solution eye oponami

Try this: Make hidden files and folders visible:

In Thunderbird Help > Troubleshooting Information

  • Click on 'show folder' button
  • It will open a new window showing profile folder.
  • Close Thunderbird now - this is important.

Scroll down, look for the files listed below and delete them.

  • localstore.rdf
  • Panacea.dat
  • Session.json

close window and restart Thunderbird. It will recreate those files.

Test to see if issue is resolved and report back on results.