We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Multiples bugs on firefox (any version)

  • 10 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya tcheuque

more options

I have multiple problems on pale moon, nightly and firefox, which I don't have on explorer (yeah), such as pictures or webm not downloading when I right click them for saving, image not showing on flash videos, flash websites crashing or thumbnails on favorite websites not showing. Am I missing anything?

I'm on windows 7, on a dell vostro labtop. This only happened after I reseted windows to factory settings and now I can't have a perfect firefox like I used to have.

I have multiple problems on pale moon, nightly and firefox, which I don't have on explorer (yeah), such as pictures or webm not downloading when I right click them for saving, image not showing on flash videos, flash websites crashing or thumbnails on favorite websites not showing. Am I missing anything? I'm on windows 7, on a dell vostro labtop. This only happened after I reseted windows to factory settings and now I can't have a perfect firefox like I used to have.

All Replies (10)

more options

Sounds like your having some Flash Problems.

Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

more options

Make sure that you have the latest update of your graphics display driver as you currently have a version from 2012 according to the System Details list.

more options

Well thank you for your advises. I had beforehand checked that my Flash player was up to date but I don't see how that would be relevent for images downloads so this isn't the case.

Cor-el, I did update all my drivers before. But I saw that I needed to upgrade my windows too, to no avail, it doesn't solve the problem.

Please if you can provide further techniques to detect my problem that would be nice :)

more options

If I right-click a Flash video, I get only the Adobe menu, not the browser menu, so it is not possible to save it using that method. If that is what you want to do, get an extension to help with that. If you do a search for "save video" on the Mozilla addons site, you should find something that works. https://addons.mozilla.org/en-US/firefox/

more options

Thanks for your contribution, but I can't even right click images and I'm quite sure that's browser built.

more options

What do you mean, you can't right-click images? You have a one-button pointing device, or the context menu does not come up, or some other problem?

I see you are using an alpha build of Firefox 38. Maybe if you used a regular release, you would have better luck. https://www.mozilla.org/en-US/firefox/all/

more options

I can right click them, I have the unfolding menu, but when I click on "save as" nothing happens. Regular release, pale moon or nightly all have this problem, so this isn't the solution. I could always switch to Explorer, but do we really want this to happen?

more options

Can you save images via the "Tools > Page Info > Media" window?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

You cannot save images from a Flash slideshow from Page Info. For normal images, you only need to drag and drop them onto the desktop to download them.

more options

Thank you for your ideas, but these didn't solve my problem, in safe mode nothing changes, explorer still wins. Also I can't drag any image out of the browser, if that's part of the problem.

I still have flash problems beside of images not saving if that matters, some flash players don't show image when embeded (like a video on facebook) and some apps simply crash or behave abnormally (not showing image, part of the media isn't responding).