Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo ekangemaki mpe etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird failts to gmail smtp - ssl_error_inappropriate_fallback_alert

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 12 views
  • Eyano yasuka ya jrpark22000

jrpark22000
jrpark22000
more options

I've a new install on an a work XP machine. The same install version on a home XP machine does not have the same problem with the same gmail accounts.

On the work machine with a clean install of 31.3.0 thunderbird, I cannot use gmail smtp services. Other smtp services to yahoo and my own domain work properly.

The error log; Timestamp: 1/7/2015 8:01:35 AM Error: An error occurred during a connection to smtp.googlemail.com:465. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert)


Following the guide for a firefox issue I followed the recommendation to modify the "security.tls.version.min" https://support.mozilla.org/en-US/questions/1038836

For values 0 and 1, the same error log appears. For values 2 and 3 no error log is written to the error console yet sending mail still fails with; Sending of message failed. The message could not be sent using SMTP server smtp.googlemail.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator

Any thoughts?

I've a new install on an a work XP machine. The same install version on a home XP machine does not have the same problem with the same gmail accounts. On the work machine with a clean install of 31.3.0 thunderbird, I cannot use gmail smtp services. Other smtp services to yahoo and my own domain work properly. The error log; Timestamp: 1/7/2015 8:01:35 AM Error: An error occurred during a connection to smtp.googlemail.com:465. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) Following the guide for a firefox issue I followed the recommendation to modify the "security.tls.version.min" https://support.mozilla.org/en-US/questions/1038836 For values 0 and 1, the same error log appears. For values 2 and 3 no error log is written to the error console yet sending mail still fails with; Sending of message failed. The message could not be sent using SMTP server smtp.googlemail.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator Any thoughts?

Solution eye eponami

Sorry, duplicate post of https://support.mozilla.org/en-US/questions/1040152

Please delete.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

jrpark22000
jrpark22000 Nkolo motuna
more options

Solution eye oponami

Sorry, duplicate post of https://support.mozilla.org/en-US/questions/1040152

Please delete.

Ezalaki modifié na jrpark22000