Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Outlook.com IMAP server error 9

  • 5 biyano
  • 5 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya christ1

akagarwal
akagarwal
more options

I have Outlook.com configured in Thunderbird as IMAP. The initial setup woks fine and I have several thousand messages in my inbox but every time I go back to retrieve new messages, I get: "Error 9. Server error. Please try again later." message. Any other folders other than Inbox such as Sent, Deleted, or Junk work fine. The issue only happens with Inbox. I have contacted Microsoft already and they are saying this is a Thunderbird issue because no other IMAP client sees this issue with Outlook.com.

Please help.

Thanks, AK

I have Outlook.com configured in Thunderbird as IMAP. The initial setup woks fine and I have several thousand messages in my inbox but every time I go back to retrieve new messages, I get: "Error 9. Server error. Please try again later." message. Any other folders other than Inbox such as Sent, Deleted, or Junk work fine. The issue only happens with Inbox. I have contacted Microsoft already and they are saying this is a Thunderbird issue because no other IMAP client sees this issue with Outlook.com. Please help. Thanks, AK

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options

Contact Microsoft about this problem. http://answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/imap-throws-error-9-server-error-when-fetching/0c3bbff0-75c8-4a40-ba60-7669fb7da659

akagarwal
akagarwal Nkolo motuna
more options

Microsoft reproduced the same issue and after several days of troubleshooting concluded that the issue is with Thunderbird even though it says server error 9. It was confirmed after I installed Opera Mail and Mailbird and both cases Outlook.com IMAP worked flawlessly. There has to be something different about Thunderbird.

christ1
christ1
  • Top 25 Contributor
more options

There was a reason I linked the MS support thread above. Please read it.

akagarwal
akagarwal Nkolo motuna
more options

I have read the article but it is not helping me. I guess I am not seeing what you are trying to get me to see. There does not seem to be a resolution in the article. BTW: I do not have a large folder. I have around 2000 messages in my Inbox. Someone mentioned being able to reproduce the issue with OpenSSL and it may very well be a Microsoft issue. I am just trying to reason with the fact that I can use Opera and Mailbird without any problems and so they must have done something to get around the issue that Thunderbird is experiencing with Outlook.com IMAP service.

christ1
christ1
  • Top 25 Contributor
more options

I'm not using Outlook.com, and I can't offer a solution either. What I understand from the article is that the issue is with Microsoft, and not specific to Thunderbird. As a workaround I'd reduce the number of messages in your Inbox. Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

In addition make sure not to let your anti-virus software scan your Thunderbird profile folder. And don't let it scan incoming and outgoing messages or attachments.

Ezalaki modifié na christ1