Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I have brought my computer from Indiana to Florida and now I can not use gmail. It says cookie mismatch, but I have did all that it said to fix it.

  • 2 답장
  • 1 이 문제를 만남
  • 8 보기
  • 최종 답변자: cor-el

more options

I can load aol, facebook but unable to open gmail. I have deleted cookies and history.

I can load aol, facebook but unable to open gmail. I have deleted cookies and history.

모든 댓글 (2)

more options

As an experiment, try opening Gmail in a private window. Private windows use a separate set of "this session only" cookies so any cookies you still have should not be a factor.

To open a new private window, either:

  • Ctrl+Shift+p
  • orange Firefox button (or File menu) > New Private Window

Does Gmail working normally in that window?

more options

It is possible that the cookies.sqlite file that stores the cookies is corrupted if clearing cookies doesn't work.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.