Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I no longer have the email acccount I first signed up with

  • 1 답장
  • 2 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

more options

How can I change the email account I first signed up with and keep all my old add-ons and settings?

My old email address is invalid now, and I can't recall my old password so can't get into my account to verify an add on I am trying to download for Snaggit (scrolling)

How can I change the email account I first signed up with and keep all my old add-ons and settings? My old email address is invalid now, and I can't recall my old password so can't get into my account to verify an add on I am trying to download for Snaggit (scrolling)

선택된 해결법

You will have to create a new Sync account if you aren't able to access your old account because the email no longer exists and also don't remember the password for that account.

You would also need the sync key to access that old data on the Sync server and I assume that you didn't backup that sync key as well?

If that is the case then you would still not be able to access your old data on the Sync server even if you can access that account.


문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

You will have to create a new Sync account if you aren't able to access your old account because the email no longer exists and also don't remember the password for that account.

You would also need the sync key to access that old data on the Sync server and I assume that you didn't backup that sync key as well?

If that is the case then you would still not be able to access your old data on the Sync server even if you can access that account.