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My "search mail" mechanism to locate specific e-mail messages from the past is not working.

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  • 최종 답변자: traininblank

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When I try to locate a person's specific name in the "search mail" box from old mail or sent mail (so I can find a specific message sent to or from that person), I can't. I get a message "Oops..." that it's not working. This started a few days ago.

When I try to locate a person's specific name in the "search mail" box from old mail or sent mail (so I can find a specific message sent to or from that person), I can't. I get a message "Oops..." that it's not working. This started a few days ago.

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what is the mail server you are using??can you describe briefly!! Thank you.

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Sorry, couldn't figure out how to reply to you. I use Firefox AOL. Thank you.

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When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

When viewing a page on aol.com, use Command+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

Firefox menu > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page and logging back in to your mail. Does that help?

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Still, I'm trying to get ahold of my tech guy. Always afraid to do anything I haven't done before on my Mac. :)