Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Facebook features work when using Internet Explorer but don't work in Firefox?

  • 3 답장
  • 3 이 문제를 만남
  • 4 보기
  • 최종 답변자: dumdidadida

more options

Firefox 17, Windows 7 64bit, Features in Facebook (Log out, open groups, & open messages) do not function using Firefox. Have tried clearing cache and cookies. Have tried starting Firefox without add-ons. Have tried using older versions of Firefox. Updated Flash. Facebook working normal with Internet Explorer.

Firefox 17, Windows 7 64bit, Features in Facebook (Log out, open groups, & open messages) do not function using Firefox. Have tried clearing cache and cookies. Have tried starting Firefox without add-ons. Have tried using older versions of Firefox. Updated Flash. Facebook working normal with Internet Explorer.

선택된 해결법

모든 댓글 (3)

more options

Hi,

You may also have to install Java: http://www.oracle.com/technetwork/java/javase/downloads/jre7u9-downloads-1859586.html

Please note that you have to install either Windows x86 Offline or Windows x86 Online.

If problems persist you can also reset Firefox and check.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

I installed Java and the problem seemed to have not changed. I did a reset of Firefox and then my problem was resolved. Not sure if it was a combination of the two or just the reset. All is working. Thanks for the input.

more options

선택된 해결법

No problem :)