Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Every time I try to upgrade Firefox, I get a message that I'm not eligible to do that. Mac 10.5.8

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: R0berta

more options

I am currently running Firefox 3.5.3 and when I try to upgrade, the message is that I'm not eligible to install the new version. I've tried Firefox 5 and Firefox 6. Would 4 work for me? And where do I find it?

I am currently running Firefox 3.5.3 and when I try to upgrade, the message is that I'm not eligible to install the new version. I've tried Firefox 5 and Firefox 6. Would 4 work for me? And where do I find it?

선택된 해결법

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

You should be able to run all the way up to Firefox 16. Any versions after that you won't be able to install due to the age of your computer.

Try the following:

  1. Update your Mac. Run Software Update until there are no more updates, restarting your computer as need be.
  2. Go to www.getfirefox.com and download and install Firefox 16.

If it fails, give me the exact warning message you receive.

more options

선택된 해결법

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

more options

SOLVED! Many thanks.