We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I'm installing Microsoft Office 2011 for mac and it can't continue downloading while the firefox plugin process is still running, how do I shut it down temoporarily?

more options

My hard drive got wiped the other week so I'm in the process of re-installing all my old software. I'm trying to download microsoft office 2011 for my mac and it is asking me to shut down all other programs that are running. The message says... "This installation cannot be completed while the following software is running" then it lists "Firefox Plugin Process."

How do I close this program to continue the download process?

Please help!

My hard drive got wiped the other week so I'm in the process of re-installing all my old software. I'm trying to download microsoft office 2011 for my mac and it is asking me to shut down all other programs that are running. The message says... "This installation cannot be completed while the following software is running" then it lists "Firefox Plugin Process." How do I close this program to continue the download process? Please help!

모든 댓글 (3)

more options

Can you completely exit Firefox at this point? Then Firefox should shut down all of its various processes.

more options

Hi Jscher,

That's what is so weird about this... I have completely closed out of Firefox and it's still saying there is this "Firefox plugin process" is still open and running. I am not sure what is going on.

more options

If you were running Windows, I've have you look in the Task Manager for plugin-container.exe, but on MacOS, I don't know where you would find/kill a process. Well, I suppose you could restart the OS.