Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

unable to downloand and install firefox, getting corrupt file error

  • 4 답장
  • 4 이 문제를 만남
  • 1 보기
  • 최종 답변자: mikekim68

more options

with or without anti-virus, firewall or any security turned on i get corrupt file. if i leave settings in my regedit i get unauthorized certificate. i had firefox working and then silly me things locked up and stopped so i uninstalled and cant get it back, tried system restore and still bad, have checked for malware and virus and firefox is all that will not work

with or without anti-virus, firewall or any security turned on i get corrupt file. if i leave settings in my regedit i get unauthorized certificate. i had firefox working and then silly me things locked up and stopped so i uninstalled and cant get it back, tried system restore and still bad, have checked for malware and virus and firefox is all that will not work

선택된 해결법

Thank you for all your help, come to find the problem was with my ISP and my Cable modem.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (4)

more options

When you download, I would choose to Save rather than Open or Run. You can check here for the latest version (choose your favorite language):

http://www.mozilla.org/firefox/all

If you use any "downloaders" or similar add-ons in IE, you might want to try turning those off before downloading.

more options

Already tried this as well, and when saving file then installing get file corrupt.

more options

I can't ever remember having a corrupted download, so I wonder whether something else on your system might be damaging the file.

Could I suggest some supplemental security scans? These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/


You also might consider downloading the installer on a trusted PC to a USB flash drive and using that to install on the problem PC.

more options

선택된 해결법

Thank you for all your help, come to find the problem was with my ISP and my Cable modem.