Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox is not completely functional in certain areas. There are dead zones and I have to scroll down in order to click on certain items.

  • 2 답장
  • 7 이 문제를 만남
  • 11 보기
  • 최종 답변자: colormp

more options

I have two main issues. First, if I want to click on links in the upper portion of my screen, all I see is the pointer, so I cannot click on the link. Also, the upper arrow on my scroll bar does not work and the scroll panel will not work unless is positioned lower. These problems originated with Firefox 9.0 but I have recently updated to Firefox 10.0. Still, I have the same issues. I tried my other browsers and I do not have any of these problems with those browsers.

I have two main issues. First, if I want to click on links in the upper portion of my screen, all I see is the pointer, so I cannot click on the link. Also, the upper arrow on my scroll bar does not work and the scroll panel will not work unless is positioned lower. These problems originated with Firefox 9.0 but I have recently updated to Firefox 10.0. Still, I have the same issues. I tried my other browsers and I do not have any of these problems with those browsers.

글쓴이 colormp 수정일시

선택된 해결법

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thank you very much for your help. I restarted Firefox in Safe Mode and found it to be fully functional. The problem was my Yahoo! Toolbar. One I removed it, I was able to navigate entire pages.