Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Suddenly I can no longer open my comcast email. I tried deleting cookies and emptying the cache, but neither helped. I can see the preview of the inbox, but not the whole inbox, and I cannot open any email. Help! I hate having to use IE!

  • 5 답장
  • 38 이 문제를 만남
  • 4 보기
  • 최종 답변자: the-edmeister

more options

When I click on "open entire inbox" the font seems to get very large briefly,then it returns to the normal size.I can't see my whole inbox or open anything!

When I click on "open entire inbox" the font seems to get very large briefly,then it returns to the normal size.I can't see my whole inbox or open anything!

선택된 해결법

Using IE, login to that Xfinity web mail account and open Preferences. On the General tab switch to the Xfinity Connect Lite interface, hit Save' upper-left of that dialog, then log out.

Then try View Entire Inbox in Firefox.

문맥에 따라 이 답변을 읽어주세요 👍 3

모든 댓글 (5)

more options

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

선택된 해결법

Using IE, login to that Xfinity web mail account and open Preferences. On the General tab switch to the Xfinity Connect Lite interface, hit Save' upper-left of that dialog, then log out.

Then try View Entire Inbox in Firefox.

more options

Thanks so much!

more options

When using Preferences to change the email to Xfinity Lite you loose certain valuable features available in the full verfsiion. This may work for some but I enjoy attaching photos in some emails and having them show in he message boz along with a message. It's a shame that two multi-national companys can't get their act straight. Comcast blames Firefox, Firefox blames Concast. In the meantime users are forced to use Internet Explorer. I hate this kind of stupidity. Millions of consumers are inconvenienced. I suspect that Microsoft and Comcast are schemeing in this matter.

more options

That's a strong possibility, Microsoft owns a good amount of Comcast stock.