We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Hi, my firefox5 dont start anymore, maybe because of zynga toolbar, a firefox5 reinstall didnt solve the problem, what shall i do? thanks

  • 1 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: Matt Brubeck

BxL21
BxL21
more options

Hi, I had some problem with zynga toolbar, sometimes it made Firefox4 crashed, but it was OK after FF4 restart. Yesterday I have downloaded FF5, had that crash again (something about a javascript, a window came out, and said wait for script, or stop the script). Since then I cant restart FF5, it freezes immediately, i cant remove the zynga toolbar. Tried a FF5 remove with keeping my personal informations and settings of FF (I need them, dont want to erase everything). After the FF5 reinstall, the problem is the same. Cant start FF5, it freezes. What shall I do? Thanks for helping

Hi, I had some problem with zynga toolbar, sometimes it made Firefox4 crashed, but it was OK after FF4 restart. Yesterday I have downloaded FF5, had that crash again (something about a javascript, a window came out, and said wait for script, or stop the script). Since then I cant restart FF5, it freezes immediately, i cant remove the zynga toolbar. Tried a FF5 remove with keeping my personal informations and settings of FF (I need them, dont want to erase everything). After the FF5 reinstall, the problem is the same. Cant start FF5, it freezes. What shall I do? Thanks for helping

모든 댓글 (1)

Matt Brubeck
Matt Brubeck
more options

Please try starting Firefox in safe mode. This will disable any add-ons that might be causing the problem.